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Call # KF9084 .H36 2005
Title The handbook of dispute resolution / Michael L. Moffitt and Robert C. Bordone, editors
Imprint San Francisco, CA : Jossey-Bass, c2005
Edition 1st ed
Book Cover
LOCATION CALL NO. STATUS
 WMS STACKS  KF9084 .H36 2005    AVAILABLE

Details

Descript. xiii, 546 p. ; 24 cm
Summary/Abstract "This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The book's contributors draw from a wide range of academic disciplines and represent many of the most prominent names in dispute resolution today, including Frank E. A. Sander, Carrie Menkel-Meadow, Bruce Patton, Lawrence Susskind, Ethan Katsh, Deborah Kolb, and Max Bazerman."--BOOK JACKET
Note "A publication of the Program on Negotiation at Harvard Law School."
Includes bibliographical references and index
Subject Dispute resolution (Law) -- United States
Alt Author Moffitt, Michael L., 1968-
Bordone, Robert C., 1972-
Program on Negotiation at Harvard Law School
OCLC # 57434381
Table of Contents
1Perspectives on dispute resolution : an introduction / Michael L. Moffitt, Robert C. Bordone1
2Roots and inspirations : a brief history of the foundations of dispute resolution / Carrie Menkel-Meadow13
3"I see a pattern here and the pattern is you" : personality and dispute resolution / Sheila Heen, John Richardson35
4The decision perspective to negotiation / Max H. Bazerman, Katie Shonk52
5Enemies, allies, and emotions : the power of positive emotions in negotiation / Daniel L. Shapiro66
6Relationship dynamics in disputes : replacing contention with cooperation / Keith G. Allred83
7Identity, beliefs, emotion, and negotiation success / Clark Freshman99
8Cultural pathways in negotiation and conflict management / Anthony Wanis-St. John118
9Negotiation through a gender lens / Deborah M. Kolb, Linda L. Putnam135
10Bone chips to dinosaurs : perceptions, stories, and conflict / Douglas Stone, Sheila Heen150
11Disputes as opportunities to create value / Michael L. Moffitt173
12Six principles for using negotiating agents to maximum advantage / Scott R. Peppet189
13Finding settlement with numbers, maps, and trees / Marjorie Corman Aaron202
14Option generation : be careful what you ask for ... / Chris Guthrie219
15Organizational influences on disputants / Corinne Bendersky233
16A taxonomy of dispute resolution ethics / Jonathan R. Cohen244
17The role of law in settlement / Russell Korobkin254
18Negotiation / Bruce Patton279
19Mediation / Kimberlee K. Kovach304
20Arbitration / Sarah Rudolph Cole, Kristen M. Blankley318
21Litigation as a dispute resolution alternative / Jeffrey R. Seul356
22Consensus building and ADR : why they are not the same thing / Lawrence E. Susskind358
23Bargaining in the shadow of management : integrated conflict management systems / Howard Gadlin371
24Selecting an appropriate dispute resolution procedure : detailed analysis and simplified solution / Frank E. A. Sander, Lukasz Rozdeiczer386
25What could a leader learn from a mediator? : dispute resolution strategies for organizational leadership / Hannah Riley Bowles409
26Online dispute resolution / Ethan Katsh425
27Public and private international dispute resolution / Andrea Kupfer Schneider438
28Victim offender mediation : evidence-based practice over three decades / Mark S. Umbreit, Robert B. Coates, Betty Vos455
29Youths, education, and dispute resolution / Donna K. Crawford, Richard J. Bodine471
30Institutionalization and professionalization / Nancy A. Welsh487
31The next thirty years : directions and challenges in dispute resolution / Robert C. Bordone, Michael L. Moffitt, Frank E. A. Sander507